Terms & Conditions

Last updated: December Feb-2026

Welcome to Shivshambho Travels. By booking or using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

1. Services

Shivshambho Travels provides car rental, bus/tempo traveller rental, tour packages, outstation trips, and airport transfer services. All services are subject to availability and confirmation.

2. Booking & Confirmation

• Bookings can be made via phone, WhatsApp, website, or other communication channels.
• A booking is confirmed only after payment advance (if applicable).
• Customer must provide accurate pickup/drop details and contact information.

3. Pricing & Payments

• All prices are quoted in Indian Rupees (INR).
• Rates may vary based on distance, duration, vehicle type, tolls, parking, and driver allowance.
• Toll charges, parking charges, state taxes, and permits are generally extra unless mentioned.
• Any additional usage beyond agreed terms will be charged extra.

4. Cancellations & Refunds

• Cancellation charges depend on the time of cancellation before the journey.
• No refund for Tow Days before and last-minute cancellations or no-shows.
• Refunds, if applicable, will be processed within 5–7 working days.

5. Vehicle Usage

• Vehicle usage is limited to the agreed itinerary only.
• Customer is responsible for any damage caused due to misuse or negligence.
• Smoking, alcohol, or illegal activities inside the vehicle are strictly prohibited.

6. Driver & Working Hours

• Driver working hours are generally up to 12 hours per day.
• Night halt and driver allowance charges may apply for outstation trips.
• Driver decisions related to safety will be final.

7. Delays & Force Majeure

Shivshambho Travels is not responsible for delays or cancellations due to traffic, weather conditions, natural calamities, strikes, vehicle breakdowns, or other circumstances beyond our control.

8. Liability

• We are not liable for loss of personal belongings left in the vehicle.
• Maximum liability is limited to the amount paid for the booking.

9. Changes to Terms

Shivshambho Travels reserves the right to modify these terms and conditions at any time without prior notice. Updated terms will be effective immediately upon posting.

10. Contact Information

For any questions regarding these Terms & Conditions, please contact:

Shivshambho Travels
Phone: +91 8468890128
Email: shivshambhotravelspune@gmail.com